Casper Spins Rules and Regulations in United Kingdom

By registering an account and using the services, you agree that these terms form a binding agreement between you and the operator of this site. You should read all rules, bonus conditions, and any event-specific terms before placing a bet or participating in games. The platform is provided for lawful entertainment in Great Britain and use is subject to these conditions.

• Eligibility and registration
  • You must be at least 18 years old, resident or physically located in Great Britain, and not self-excluded through GAMSTOP.
  • Registration requires accurate personal information. You must keep your details, contact preferences, and payment instruments up to date.
  • Only one account per person is allowed. Accounts are non-transferable and may be closed if duplicates are detected.
• Changes to terms
  • Terms may be updated to reflect legal, regulatory, or operational requirements. Material changes will be notified in-product or by email where feasible.
  • Continued use of the services after notice constitutes acceptance of the updated terms.
• Proper use of services
  • You must not use automated tools, engage in fraudulent activity, collude, or manipulate odds, bonuses, or games.
  • Third-party funding, proxy betting, and account sharing are not allowed.
  • We may suspend or restrict access where required for security, betting integrity, or legal compliance.
• Content and intellectual property
  • Site content, odds, software, and trademarks are protected by intellectual property laws. You receive a limited licence to use the services for personal, non-commercial purposes.
  • Scraping, copying, or redistributing content is prohibited.
• Liability and availability
  • The platform is provided on an as-available basis. We do not guarantee uninterrupted access or error-free operation.
  • To the extent permitted by law, we exclude liability for losses arising from interruptions, delays, or events outside our reasonable control. Your statutory rights are not affected.
• Complaints and disputes
  • Contact customer support to raise a complaint and provide the relevant bet or account details.
  • Unresolved disputes may be referred to an independent ADR provider listed on our site. You may also seek guidance from the National Gambling Helpline.
• Governing law
  • These terms are governed by the laws of England and Wales, and the courts of England and Wales shall have jurisdiction, subject to applicable consumer protections.

These general rules apply to bets on any event offered through the services. Product or market-specific rules also apply and prevail where they differ. You should read market rules before placing a bet.

• Eligibility to place bets
  • Only verified customers aged 18 or over located in Great Britain may place bets.
  • We may refuse, limit, or void a bet to comply with legal and integrity obligations.
• Bet acceptance and processing
  • A bet is accepted when it appears in your betting history with an official reference and confirmed odds.
  • Bets placed after an event has started, where not permitted by live betting rules, are voided.
  • Obvious pricing or settlement errors result in correction or voiding in line with fair and open principles.
• Minimum and maximum stakes
  • Minimum bet amounts are shown on the bet slip. Maximum stakes or potential payouts may vary by market and are displayed at the point of betting.
  • We may apply limits per customer, event, or market to manage risk.
• Odds, settlement, and results
  • Bets are settled on the official result as published by the relevant governing body at the time of settlement.
  • If an outcome is later amended, we may resettle only where stated in specific market rules.
  • Dead heats, voids, and push results are processed according to the published market rules.
• Cancellations, voids, and postponements
  • If an event is abandoned, postponed, or materially changed, settlement follows the market-specific rules and may result in void bets.
  • Where a selection becomes non-runner or a participant withdraws, settlement follows the relevant market rules.
• Restrictions and integrity
  • We may restrict markets, suspend betting, or close betting early to protect integrity and comply with regulation.
  • Suspicious betting patterns may lead to bet voiding, account review, and reporting to authorities.
• Bonuses and promotions
  • Wagering requirements, time limits, and game or bet weighting apply as set out in the bonus terms you read before opting in.
  • Bonuses cannot be used to circumvent stake or payout limits and may be removed where abuse is detected.

These rules govern deposits, withdrawals, and related account transactions.

• Funding your account
  • Accepted methods may include debit cards, bank transfer, and approved e-wallets. Third-party payments are not allowed.
  • Minimum and maximum deposit limits appear in the cashier. Fees, if any, are disclosed before you confirm a transaction.
  • Funds must originate from a payment instrument registered to you. We may request evidence of ownership.
• Withdrawals
  • Where possible, withdrawals are returned to the original payment method under a closed-loop policy.
  • Processing times depend on method and verification status. Internal processing typically occurs within 1 to 3 working days, after which your provider’s timelines apply.
  • Once requested, a withdrawal cannot be reversed.
• Verification and security
  • We may require identity, address, payment verification, and source of funds or wealth to meet KYC and AML obligations.
  • Pending transactions may be paused until checks are completed. Failure to provide documents may lead to cancellation and account restrictions.
• Limits, fees, and restrictions
  • Transaction limits may apply per method, per day, or per month and are displayed in the cashier.
  • We may decline or refund transactions to comply with legal or security requirements.
• Chargebacks and refunds
  • Unauthorised or fraudulent chargebacks may result in account suspension, recovery of costs, and reporting to relevant bodies.
  • Refunds are at our discretion and only to the original source of payment where lawful.
• Dormant balances
  • If your account is inactive for a prolonged period, we may take steps in line with our policy, including attempting to return funds where required by law.

We support safer gambling and provide tools to help you manage betting activity.

• Control tools
  • Deposit, loss, stake, and session limits are available. You can set or change limits in your account before betting.
  • Time-out options allow a short break from the services for at least 24 hours. Self-exclusion provides a longer block.
  • Reality checks, product limits, and access to activity history can help you review your play.
• Self-exclusion
  • If you self-exclude, your account will be closed for the selected period and you must not attempt to register again.
  • Customers in Great Britain can register with GAMSTOP at gamstop.co.uk to block access to gambling websites and apps.
• Advice and support
  • National Gambling Helpline: 0808 8020 133 and live chat at begambleaware.org.
  • GamCare at gamcare.org.uk provides counselling and practical support.
  • NHS gambling services may offer clinical treatment pathways.
• Protection of minors
  • Under 18s are not permitted to create an account or place bets. Age verification checks are conducted and access will be denied where age cannot be verified.

We maintain controls designed to prevent money laundering and terrorist financing in line with UK legislation and regulatory guidance.

• Customer due diligence
  • Identity, age, address, and payment method verification are required. Enhanced checks may apply to higher-risk profiles, including PEP and sanctions screening.
  • We may request source of funds or source of wealth information and supporting documents.
• Monitoring and detection
  • Transactions and betting patterns are monitored using risk-based systems to detect unusual activity.
  • Suspicious activity may be reported to the National Crime Agency and relevant authorities.
• Consequences of non-compliance
  • We may delay, restrict, or block transactions, suspend the account, and freeze funds where required.
  • We may decline to provide services or close the account if you fail to satisfy KYC or AML requirements. Interest is not paid on held funds.

We process personal data in accordance with UK GDPR and the Data Protection Act 2018.

• Data we collect
  • Registration and contact details, verification documents, account activity, bets and gaming history, device and usage data, payment information, and communications.
• How we use data
  • To provide and administer your account and services under our contract with you.
  • To meet legal obligations including age verification, AML, and responsible gambling.
  • For legitimate interests such as security, risk management, and service improvement.
  • For marketing where you have given consent, which you can withdraw at any time.
• Sharing and transfers
  • Data may be shared with payment providers, identity verification suppliers, fraud prevention agencies, regulators, ADR providers, and law enforcement where lawful and necessary.
  • Transfers outside the UK use appropriate safeguards such as standard contractual clauses.
• Your rights
  • You can request access, rectification, erasure, restriction, and portability, and you can object to processing based on legitimate interests.
  • You can withdraw consent for marketing at any time.
  • You can complain to the Information Commissioner’s Office at ico.org.uk.
• Retention
  • Records are kept only for as long as necessary, including minimum periods required by gambling and AML laws.

We implement technical and organisational measures to protect your account and data.

• Technical safeguards
  • Transport Layer Security for data in transit and encryption for sensitive information at rest.
  • Segregated environments, access controls, logging, and intrusion detection.
• Account protection
  • Strong password requirements and optional two-factor authentication are available to enhance account security.
  • Repeated failed logins may lead to temporary locks for your protection.
• Monitoring and continuity
  • Continuous monitoring of systems and transactional activity helps detect and respond to threats.
  • Backups and recovery procedures aim to maintain service continuity.
• Customer funds disclosure
  • Customer funds are held in accordance with UK customer funds protection requirements. The current protection level is disclosed on our website footer so you can read the applicable rating before you bet.